Failure sending test receipt:
Symptom: Can not send test receipts
Solution:
1. Add the following line to "config.xml":
<BaseURI>http://www.yreceipts.com</BaseURI>
2. Browse to the following sites using a web-browser:
3. Refer to the table below:
| prism test receipt successful with <BaseURI> set to HTTP | prism test receipt unsuccessful with <BaseURI> set to HTTP | |
|---|---|---|
| Can browse to https://www.yreceipts.com | You should be able to use prism, but all receipts will be sent over the internet in plain text. It is preferable to use HTTPS as it is encrypted. Report this issue and attach logs and the current "config.xml". | Report this issue and attach logs and the current "config.xml" |
| Can browse to http://www.yreceipts.com but not to https://www.yreceipts.com | There is a network configuration issue preventing outgoing HTTPS connections. Using a non-HTTPS <BaseURI> should still allow prism to connect. However we recommend attempting to resolve the issues with HTTPS so eyos can connect securely to our servers. | There is a network configuration issue preventing outgoing HTTPS connections, but using a non-HTTPS <BaseURI> should still allow prism to connect. Attempt to resolve the local network configuration issue blocking outgoing HTTPS connections, and then report this issue and attach logs and the current "config.xml". |
| Cannot browse to http://www.yreceipts.com | The local network is blocking outgoing connections | The local network is blocking outgoing connections |