Epos Specific Information
Offline
Database or ODBC
Troubleshooting
- Retrieving prism Config XML file from Tills
- prism has stopped working error message appearing multiple times
- Raising a support ticket for faulty eyos prism behaviour
- Connection error caused by 'An attempt was made to access a socket in a way forbidden by its access permissions'
- Access Task Manager to check if the eyos prism Application is Running
- Testing Network Connectivity via eyos prism
Install and Uninstall
- Network or firewall settings for eyos prism and API integrations to access the cloud
- Silent Mode eyos prism installation via command prompt
- How to install the eyos prism msi on your till
- Portable installer: Prompt for install of .NET 3.5
- Network connectivity issues
- Invalid drive error when using portable installer