Patrick

When a till is on silent mode yRprinter will still be listening for receipts but the screen will not be popping up. To turn this mode on or off do the following: Log in to the retailer interface (...

Tags: url, login, platform, datahub, logging in, account access, log in, retail login Please note, the Retailer Login and support system use separate log-in systems.  To login to the retail login, ...

tags: network firewall settings whitelist IP address range App Engine. References:  https://cloud.google.com/appengine/kb/#static-ip For the eyos retail client to access the cloud from the till and...

Can manifest as a "No debugger found"-type message. On .NET 2.0 this is an issue that is known to occur: https://support.microsoft.com/en-us/kb/923028. Original ticket: https://yreceipts.zendesk.co...

tags: Cybertill, Internet Explorer, Opos, ActiveX Symptoms: Error as soon as the printer is opened by the Internet Explorer application (through ActiveX control). No yRSO (driver) logs either. On c...

Symptom: Service doesn't start on Windows start up. prism is installed, but service always appears as "Stopped" under services in Task Manager or services.msc. Cause: On boot up there is a mad rush...

If you look in the device manager and the Serial Ports have warning signs, it could be the driver filter installed by HHD (SPMC) Check the key: HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\C...

This occurs because the install has become corrupted.  --  What you see is the auto-repair feature of Windows Installer. When an application is launched, Windows Installer performs a health check...

Local printers (or network printers) will spool files to C:\Windows\System32\spool\Printers.    To capture files from a shared printer (if you look in Devices and Printers they will say 'Printer na...

For an advance retail client, a 200 was returned but no receipt posted. One cause can be the post address is /receipt? and not /receipt/?. There should be a corresponding error in the log.  For ad...